After the Civil War Robert E. Lee became the president of Washington College (now Washington and Lee University). Only men attended. The men despised the thick rule book they were required to follow and the demerit system. They were concerned that Mr. Lee – well known as an incredibly disciplined soldier who graduated from West Point with no demerits – would add to the rulebook.

To their surprise, President Lee tossed out the rule book. He said “We have only one rule here: All our boys must be gentlemen.”

At first they rejoiced. However, it wasn’t long before they learned that President Lee’s standard of gentleman was a much higher standard than a list of do’s and don’ts.

I’ve had people ask me for lists of expectations of leaders – really wanting a list of casuistic ethics that define the lowest possible “acceptable.” I’m with President Lee on defining excellent leadership.

My one rule for leadership might be “Leaders never settle.” 

Leaders can be easily pleased but should be difficult to satisfy. We celebrate accomplishments and milestones without forgetting there are always opportunities for improvement and transformation. The compelling vision and imagination pulls us forward into new leadership adventures.

What’s your one rule?

Adam Kirk Smith
Glenn Brooke
25 Years in Retail, Restaurants & Hospitality · Author · Speaker · Coach

Adam spent 25 years in retail, restaurant, and hospitality leadership — managing teams of 60, growing a store from $600K to $2M+, and overseeing guest experience at a corporate level. Author of The Bravest You (endorsed by Seth Godin). Host of two podcasts. 170K monthly readers. Grimes, Iowa.

6 responses to “What’s Your One Rule? – Glenn Brooke”

  1. I don’t know if it’s a “rule” per se as much as a guiding principle, but …

    “You ALWAYS have a choice.”

    If I had to rephrase that as a rule, it might be this: “Live like it matters — because it does.”

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