There are creators and there are critics.  

Creating is tough. It’s hard to design, to build, to shape and refine, to write, to speak, to perform. Creating leads us into emotion and perfectionism issues and embarrassment potential. Creating exposes us as it satisfies us.

Criticism is easy. It’s seductive. You don’t have to expose anything crucial to who you are to be a critic. You can be a safe, small person. If you put a bunch of crabs in a bucket with water near the brim, eventually a crab will try to escape – and other crabs will grab him and pull him back in. “Crabby Critics” want you to be miserable with them rather than have you escape.

Leaders should be on the side of the creators. Encourage, support, and praise them. Without creators nothing helpful exists. Every expert and professional was once a dreadful beginner.

Recognize the kernels of truth from critics as a means to sharpen, improve, and discover who is the true audience for your work and the work of your team. But do not fuel unhelpful critics by stopping work, or failing to deliver work that you fear might not be “good enough.”

The world needs your creative output, and the creations from your team. Not everyone will benefit – which is ok. Create in order to bless the people who will. 

Adam Kirk Smith
Glenn Brooke
25 Years in Retail, Restaurants & Hospitality · Author · Speaker · Coach

Adam spent 25 years in retail, restaurant, and hospitality leadership — managing teams of 60, growing a store from $600K to $2M+, and overseeing guest experience at a corporate level. Author of The Bravest You (endorsed by Seth Godin). Host of two podcasts. 170K monthly readers. Grimes, Iowa.

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