authenticity

 

One of the most important aspects of effective leadership I have talked about before is establishing a firm foundation built on trust. This is important to the success and upward growth of the organization and the leader. And one of the most important characteristics of a trustworthy leader is how authentic or “real” they are. Nobody wants to follow a fake.

Authenticity is the alignment of head, mouth, heart, and feet – thinking, saying, feeling, and doing the same thing – consistently. This builds trust, and followers love leaders they can trust. – Lance Secretan

When I think about authenticity the first thing that comes to mind are those times when I would wait in line for hours on end just to get one signature from a famous sports player, actor, author, or NASCAR driver. I collected quite a few of these signatures over time and I knew that if I wanted them to bring more value later on, I would need a certificate of authenticity. When that wasn’t available I would at least try to get a picture of the person actually signing my item. This validated the item as authentic and real and the next buyer would be more likely to trust that it was indeed real.

As a leader you don’t come with a certificate of authenticity. You don’t have something to hand out to your team letting them know they can trust you right away. You do, however, need to be able to validate your leadership in some way to gain that trust, to get that credibility and to get people on your side.

An authentic leader:

Will take a stance and have a point of view.

Sure, I understand that if you are on the fence about something, it is easy to change your mind. But flip-flopping is one sure way to lose credibility. If your stance changes, let it be known.

Will say one thing and do that one thing.

You have heard the expression, “Do as I say, not as I do.” An authentic leader doesn’t say things like this. They should emulate the person they want their followers to become.

Will reach out to you before you have a chance to reach out to them.

Authentic leaders are anxious to provide chances for development. They spot the opportunity and take the initiative to step forward first.

Wears one face.

They come to work with the same face they wore at breakfast. They go home with the same face they wore at the last meeting of the day. Leadership starts at home and authenticity is a character trait that has only one face. Leaders ought not carry a mask in the console. What you see is what you get.

What do you see in other leaders that validates them as effective and authentic?

Photo Credit: ©Akhilesh via Compfight cc

Adam Kirk Smith
Leo J. Lampinen
25 Years in Retail, Restaurants & Hospitality · Author · Speaker · Coach

Adam spent 25 years in retail, restaurant, and hospitality leadership — managing teams of 60, growing a store from $600K to $2M+, and overseeing guest experience at a corporate level. Author of The Bravest You (endorsed by Seth Godin). Host of two podcasts. 170K monthly readers. Grimes, Iowa.

7 responses to “How to Spot an Authentic Leader from 1000 Miles Away”

  1. You bring up some great points in this, Leo. I see humility as a trait that validates a leader as authentic. When a leader is able to admit they don’t know an answer, it shows they are humble in that. There are many other situations that show this, but when a leader shows they don’t know everything, it allows for realness to be shown with other relationships. Great post!

  2. I mostly agree, but I have had bosses who were consistent. They always wanted to make money and look good while bending the rules(laws) for the benefit of the company and themselves.
    These are not the best people to work for if you have integrity but the truth is you did know where you stood, which is better than the boss who is sometimes this and sometimes that.

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