Processes are desirable – systematic ways to achieve a reliable result. All organizations should develop and use processes for both efficiency and effectiveness. The maxim “good processes generate good results” is true.
However, even the best process work can go awry. Process-oriented organizations need to avoid “the dark side” behaviors which undermine the value of having good processes at all.
Here are six traps and problems to avoid: [Read more…] about When Process Work Goes Awry
