Metrics are important to your understanding of what’s happening in your organization – even imperfect metrics. They’re indicators of underlying process results – and every organization is perfectly designed to give you the results you’re getting. If you don’t like the results, change the system. Key metrics are your guide to know if your change efforts are being successful.
Metrics are important to your understanding of what’s happening in your organization. Click To Tweetlagging
Mushrooms are Lagging Indicators
How many times have you been involved in a project and been surprised by a turn of events? “Where did that come from!?”
Many of us have looked out on a yard in the morning and spotted mushrooms that weren’t there the night before. “Wow!” we say, “they just appeared overnight.” Though absorbing moisture is a significant part of their fantastic “growth,” the mushroom was actually already there, but in a different and near invisible form. The mushroom is the fruiting body of the mycelium cells, which were growing for some time on the decaying material in your yard. All this activity was effectively invisible to you until conditions were right for the fruiting body to form.
