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Archives for July 2014

Julia Winston | July 31, 2014 | 3 Comments

How to Handle Cursing In The Workplace

How to Handle Cursing

We all know swear, curse, or cuss words when we hear them. They are common and even if you don’t use them, what do you do if other people use them? If cursing bothers you, here are a few tips on how to manage the curser and yourself.

1. Be honest with yourself

If cursing bothers you, then it bothers you. You don’t have to justify, feel bad, or judge yourself for being bothered by it.

2. Be honest with the curser

On dealing with cursing in the workplace Alexander Kjerulf, author of Happy Hour is 9-to-5 says “[t]he most common problem people make in this situation is to let it slide.” If it happened once, you might do well to let slide. But if it is habitual, then you need to be honest with the person about how his or her language bothers you. Use “I” statements to admit your feelings and make reasonable requests. Remember you can’t make anyone do anything

3. Don’t criticize, empathize

When expressing your feeling to the offender, resist any behavior or tone of voice that would make one think you are judging or belittling them. The first step in dealing with a cursing person, according to a Wikihow article, is to try to understand why the person curses. In a Career Builder.com post, one VP of Human Resources explains,” [t]here are plenty of reasons why people curse in the workplace — among them [are] anger, frustration, stress, ego, lack of a better vocabulary — and all of them are bad.” Trying to understand why the person curses does more for you than them. It gets you down off your high horse (because you might realize you are sitting on one) to view the person as a person.

4. Don’t curse back

This may sound like a mute point, but it’s important. Since the majority of cursing happens as an expression of anger, resist getting angry and cursing back. It will only escalate the situation and make any future attempts to get the person to stop that much harder.

How to Stop Cursing

If you are the person who curses and you want to stop, here are a few tips for you:

1. Pray and read scripture

Admit your desire to God and ask Him to help you. Find scriptures that talk about what should come out of your mouth. Your chances at success are much greater if you confess your shortcoming to God and ask for help.

2. Find alternate words

I don’t mean saying darn, fudge, or shucks. I mean use silly words or phrases that will help your release the tension in the moment. When your computer crashes, try saying “supercalifragilisticexpialidocious”. The silly word isn’t as important as the reminder of being silly. Being silly, especially when things are tense, triggers us to calm down.

3. Be silent

Take a long pause. No, I mean a really long pause. Let the word sit in your head but don’t give it permission to come out of your lips. If silly phrases and alternate words aren’t your thing, you can achieve the same result with a long pause.

“A new study by CareerBuilder.com shows that 81% of employers believe cursing brings an employee’s professionalism into question. The study showed that 64% of employers think less of an employee who swears repeatedly, and 57% said they are less likely to promote someone who using curse words. A further 71% of employers said that swearing shows a “lack of control,” while 68% says swearing demonstrates a “lack of maturity”. Perhaps most interestingly, says CareerBuilder.com spokesperson Jennifer Grasz, is that 54% of employers said that swearing made their employees appear “less intelligent”.” source

Cursing is a form of communication. Like other forms, you must choose carefully how you handle it.

 

What advice do you have for handling  a curser? Please leave your comment below.

Glenn Brooke | July 30, 2014 | 5 Comments

Proxy Measures for Leadership Decisions – Glenn Brooke

 

Math is inflexible — there are right and wrong answers to math problems.  A dollar is a dollar is a dollar, but the context is what matters when you need to decide what to buy.  You have to consider costs and benefits.  Leadership decisions require thinking in terms of context, not pure math.

Your objective: Develop a series of small/medium/large measures based on what your business or organization produces or sells.

Develop a measure for the profit margin for a unit of what you sell.  How many units do we need to sell to cover this cost? For example, a book might net your business $3 or a consulting session $25/hour profit.  It is good to know how many units of product you have to sell to pay for that purchase.  Translate the cost of an employee or a meeting into units of sale.

Develop a measure of your production capacity.  This manufacturing plant can produce X widgets per month.  We can ship Y packages with our current method in a day.  You can manage X number of consulting calls per week.

Develop some cost proxies for people time.  Some large US corporations will estimate that the carrying cost of a full-time employee with benefits is $100,000 annually.  Skilled US contractors can run over $200,000 annually.  A full-time worker might have 2200 hours of work time in a year, depending on the fraction of admin and vacation days.  Here is my favorite: 10 minutes a day translates to about 44 hours in a typical work year.

Develop a both/and approach to looking at financials.  Express large purchases in terms of <$/person/unit of time>.  For example, a new PC purchase price might work out to $0.78/workday over its 3 year lifespan.  I write a check for $140,000, and it works out to $2.67 per unit use over 2 years.  Both dimensions are true and useful.  This employee engagement program will cost X million dollars, so what return should I expect?  That strategy would require all the output from these 3 plants for X amount of time.

Develop a set of metrics for profit margin/unit, production capacity, and people time.  These will give you communication ‘handles’ to help others think about cost/benefit opportunities.   Bridge the gap between the balance sheet and the value description.

 

Do you have other proxy measures for leadership decisions you can recommend?  Let us know in the comments below!

Adam Smith | July 29, 2014 | 4 Comments

#031: Leading Starts In Your Home

http://asmithblog.com/wp-content/uploads/2014/07/031-Leading-Starts-In-Your-Home.m4a

 

We all have this story of where we have been, where we are currently at in life, and where we are going, and usually the biggest contributor to this are the relationships in our life, and the biggest relationship we could ever have is our marriages. When your marriage is great, then life is great. But on the other hand, when your marriage isn’t going so well, then life doesn’t quite equal your expectations to living out a great life. We have all been there. If you have lived any sort of length of life, then you know life isn’t always perfect, no matter how much we want it to be. In these times life may look depressing, but it doesn’t have to. Our lives can be full of life when we choose for it to be. No, life may not always be perfect, but we can strive for it, and the first step is in showing that we care. Showing that we care about the people around us and care about where our lives end up in general, because living a great life makes a difference. When the marriage relationship is where it supposed to be, life is where it is supposed to be. The biggest part of leadership that we can all get better at is in our homes. It is a huge responsibility, but we can make it easier through making it the number one priority in our lives. Marriage is work, but the rewards from the work are plentiful. Just like anything else, you reap what you sow. It is up to you the amount of focus and energy you put into your relationships, but I do guarantee that you will get out of it what you put in. At some points in life, you feel the work more than other times. When things with your spouse are in harmony, everything else seems to fall into place. I don’t know about you, but I love these times in life! The goal should be to have these times more often. There has been a trend for years now where bad marriages have become the “norm”, but it doesn’t have to be this way. It is time to stop accepting this as as an okay thing. We all can do better than mediocre, right? If excellence in our marriages is a major priority, then we should at least have a better plan to actually make this happen.

Here are the 3 main areas for you to put a little more focus on to make your relationship with your spouse better overnight:
1. Quality Time
Devote more time to the most important person in your life; your spouse. Whether it is five more minutes a day, one more hour or a day per week. However busy your schedule is, you have the chance to make a bigger impact in your marriage by just showing that you care with your time. Think about your time and how you are spending it right now. I am sure there is at least a few more minutes you can devote to your marriage to make it stronger than it has ever been before.

To explain what I am talking about, let me tell you where Jasmine and I are currently at in life. Jasmine is pregnant with a little baby boy! We were just apart from each other for over two weeks and she is fighting sickness through her pregnancy right now. She is such a trooper, but it would be easy to let the lack of time we are spending together because of everything else going on to get in the way, but we strive to use our time well. Of course it isn’t that we are perfect with our time, but it is that we are striving to be. each of us know this about each other and understand obstacles, but at the end of the day we have both learned to set time aside more quality time for one another. You see, it isn’t always the amount of time that you think you have, but how you use it that counts. The need for quality time together right now is apparent, yet we are connected more than ever. We have been down that rocky road of where our marriage wasn’t going well, and we know that feeling of despair in the midst of it all too well. We don’t want to ever go back there again, and we know how to get there as well as how not to get there, and it begins with spending quality time with your spouse and family.

Here are some necessary questions to ask yourself along the way referring to your time:

Is there a good balance to your life?
Where is your time going?
Does your family need you more?
How can you better your relationship with your spouse through giving him/her more time?

These are just a few questions to ponder, but they are definitely valid ones. With time becoming less and less due to our schedules becoming busier through more obligations and expectations from others, we have to prioritize our most important relationships more than ever before. Scheduling time with your spouse isn’t a bad idea, as it ensures that time is actually devoted to one of your biggest priorities, the relationship you have with your spouse.

2. Communication
This is another huge aspect of marriage. For things to get better and better in marriage,  you have to learn to communicate effectively with one another. You can’t hold your spouse accountable for the things they do not know, because you haven’t communicated them. Talk openly with your spouse and listen to what they have to say. Your spouse will have insight into things that you haven’t even thought of before. Trust me, your spouse sees things that you don’t, or at least that has been my experience. My wife is intuitive beyond belief. It seems that God has given her that amazing ability, so I have learned to listen to her guidance, as it has proven to save me from different mistakes along the way. Maybe you or your spouse have seen the same thing in the other person. Learn to listen and take your spouse’s knowledge to heart. You and your spouse are on the same team, so start acting like it. Grow that special relationship through communication.

3. Date Your Spouse
This point is one of the first things that gets neglected when we get busy, but it is an easy one to make happen. I am guilty of letting it be too long before a date occurs, but again we are both striving to make it happen and we know that. The issue for us is always the same. It becomes finding a babysitter, but I get exhausted in having the same excuse all the time. Striving to make something happen brings thing into existence. Of course you have to actually make it happen, but if it is on your radar, it is much more likely to happen. Time and communication are better spent when we are able to do these things during alone time. We all need to remember to have more fun, because it is. Start compiling a list together by finding things that you and your spouse both enjoy, so when the time comes your decisions have already been made for you and you can enjoy the time even more. Compiling this list together is a great discussion time and you can build up the excitement of having your date time to look forward to.

 

The points listed will help you both connect with each other. I would say a good rule of thumb is that if there is something in your life that allows for “disconnect”, then it is at least worth a discussion on what needs to be done to solve the issue or even a discussion on how to connect more through that area could help. 90% of the time there is actually an easy fix that can be done to improve the situation. Use these three point to dramatically improve your leadership in your home. Start there, and everything else in life will come.

 

My challenge to you is to begin focusing more attention on your home starting today. Leading starts in your home. You and your family deserve it.

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Hi, my name is Adam Smith and welcome to asmithblog.com. I am the author of the book, The Bravest You. Because of my work as an entrepreneur, consultant, writer, and speaker, I have been named a top industry influencer by American Genius. I live with my wife, Jasmine, and three children in Shenandoah, IA.

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