My first three hours in Six Sigma training were infuriating. The instructor was reading the text-dense slides…with pauses…and repeating portions of the text for “emphasis.” (I despise having slides read to me.) The whole premise seemed elementary. (I’m thinking, “I have a Ph.D. in Molecular Biology, and this is just the experimental method with different nomenclature!”) Three whole days of this! [Read more…] about When Leaders Should be Impatient
It’s probably weird but my favorite character in the Winnie the Pooh stories is Eyeore. I still remember this from the one of the books: [Read more…] about Dealing with Eyeore
I have a friend who loves to draw linear process maps. Start, box>box>box>box, End. Occasionally there is a decision loop. Neat, pretty, controllable.
He doesn’t care for my commentary that his process maps are a selective slice of a much more complex set of interlocking processes with many feedback loops and threshold states, creating multiple Nash equilibrium points. There is no finish line. [Read more…] about There is No Finish Line